As marketers, we never experience a dull moment. The world around us is changing rapidly, and digital landscapes are evolving constantly as we watch. One of the most notable recent changes is the near-total disappearance of third-party cookies. In 2024, it’s…
February 27, 2024
Imagine your washing machine breaks down within a year of purchase. In that case, you naturally contact the seller, who then calls in a service team to provide a warranty, as consumers are legally entitled to at least a two-year warranty.…
November 21, 2023
In these corona times, criminals are increasingly using smishing. In false (fake) SMS messages they offer certain things on behalf of government agencies or banks. They also spread fake news about the corona virus and offer so-called “antibacterial payment cards”. In…
June 14, 2022
Because SMS gives the insurance of good contact The Dutch people are all about cycling. Sometimes it seems like they were born between two wheels. And even though there are more bicycles than people in this small country, the corona crisis…
November 18, 2021
Minimise turnover loss in corona time We are still in a lockdown because of the coronavirus, but fortunately shopkeepers can again have personal contact with customers and shoppers (at an appropriate distance). Via the Click & Collect method, consumers who have…
March 3, 2021
In Dutch there is a saying that “a complaint is free advice”. In our opinion this is entirely true. At Spryng however we prefer to prevent customers and relations from being unsatisfied with our SMS service or other messaging issues that…
December 9, 2020
Optimal security of your confidential data. Spryng is the only SMS provider in the Netherlands with the ISO 27001 and NEN 7510 certificate. These certificates guarantee optimal information security. But what is the difference between ISO and NEN? And why is…
December 9, 2020
SMS services can be used in several ways. SMS is also widely used within the transport sector, although one might not immediately think of transport when they think of SMS. However this communication channel is often used and we would like…
December 9, 2020
The retail industry has gotten aware of the effectiveness of SMS. A lot of retailers use the SMS Gateway of Spryng to inform their customers about the current status of products that have been ordered online. Hunkemöller, Praxis, Media Markt and Saturn is…
December 9, 2020
With one simple SMS API you ensure that your customers are at home when you deliver their package. This keeps everyone happy and satisfied!
Sending SMS makes The Last Mile more cost-efficient and offers customers extra service with SMS notifications about Pick Up Points and any delays.
Create new opportunities for cross-selling in the logistics and e-commerce chain. Just with one simple REST API from Spryng.
Delivery reports
Including information about SMS messages that are not delivered (error codes).
Billing
Post-calculation is possible
Features for Logistics
Our SMS messages have all the standard features (long SMS, delivery reports, etc.)
no-show reduction through
the use of SMS
Keep your customers informed of the delivery day and time of their order via SMS. This way there will certainly be someone at home when you ring the bell.
Inform customers about the possibility to pick up their order in your store. This increases the chance of additional purchases.
Reduce the pressure on your customer service by proactively informing customers about potential issues or delays. This saves time and money.
Spryng has links with major post order companies, TMS providers, carriers and retailers. This is great for marketing campaigns and to inform on the status of orders.
Read all about the latest trends and developments regarding communication in Logistics & Ecommerce
Blog logistics
At Spryng, we believe that SMS is the very best way to reach customers. But even we can occasionally get off track and try something new. How do you reach…
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